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  • 20
    Jul
    2012
    4:58pm, EDT

    Raw audio documents eerie first moments of Colo. theater shooting

    By Vignesh Ramachandran

    Police radio transmissions from Aurora, Colo., depict the shooting tragedy as it unfolded early Friday morning.

    NBC affiliate KUSA in Denver acquired the audio from RadioReference.com. The Aurora Police Department told NBC News that it has not officially released the recordings between police officers and dispatch, but acknowledged they were available on the Internet.


    Following are some of the transmissions from Friday morning:

     

     

    • "They're saying somebody's shooting in the auditorium."
    • "They're saying there's just hundreds of people running around."
    • "Somebody's spraying gas in there, too."
    • "Need more officers inside theater nine."
    • "We got another person outside shot in the leg, a female. I got people running out of the theater ..."
    • "Another victim on the north side of the theater in the parking lot."
    • "We need gas masks."
    • "I'm being told that he's in theater nine."
    • "Get out some d**n gas masks for theater nine. We can't get in it."
    • "We have a party in car shot."
    • "I need at least three or four ambulances brought in here."
    • "I need a marked car behind the theater ... the suspect in the gas mask."
    • "Set up a perimeter around the entire mall."
    • "We need rescue inside the auditorium. Multiple victims."
    • "Seven down in theater nine."
    • "Shooter might be wearing a white and blue plaid shirt."

    At this time, police began dispatching help from surrounding police departments, including Denver.

    • "I need a medical crew inside. I got one victim eviscerated..."
    • "We're going to evacuate all we can out of nine."
    • "Shut this movie off at nine."
    • "Notify all the hospitals. We have people coming in."
    • "If they are mobile, get them outside. We have a few that are not mobile, we need a rescue crew right away."

    Raw audio from the Aurora Fire Department is also online.

    Related content from NBCNews.com:

    • 'Mass chaos' as 12 shot dead at 'Dark Knight Rises' screening in Aurora, Colorado
    • Theater shooter believed to be ex-graduate student at Colorado medical school
    • Police: 'Sophisticated' booby-trap in Colorado shooting suspect's apartment
    • Mass murderers often not mentally ill, but seeking revenge, experts say
    • Woman who died in Colo. movie rampage narrowly escaped being shot last month|
    • Security at movie theaters comes into focus in wake of shootings
    • Witnesses react online to 'Dark Knight' theater shooting

    Follow US News from NBCNews.com on Twitter and Facebook

    58 comments

    Really? You IMBECILE! How would you feel if you were in that theatre while the shooting was going on? 12 people died because of some madman that charged in there shooting off at random people. I mean really? Making a deadly situation into some kind of joke? BTW, you just got schooled by a 13 year ol …

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    Explore related topics: theater, shooting, police, dispatch, audio, featured, batman, aurora, theater-shooting
  • 22
    May
    2012
    3:08pm, EDT

    Dispatcher snores during panicked 911 call

    Shocking audio recordings reveal a 911 dispatcher in Maryland snoring as a frantic woman pleads for help. WRC-TV's Tisha Thompson reports.

    By Kari Huus, msnbc.com

    An emergency dispatcher in Montgomery County, Md. was put on administrative leave and an inquiry launched after being recorded snoring during a woman’s desperate 911 call, according to a report by NBCWashington.com.


    Follow @msnbc_us

    Kari Huus


    Follow Kari Huus on Twitter and Facebook.



    Segments of the April 4 recording can be heard in the report broadcast on Tuesday, in which a panicky woman calls to report that her husband is having trouble breathing.

    The initial 911 operator transfers her to a dispatcher, whose job it is to send an ambulance. But after the transfer, the woman is heard saying, "Hello? Hello? Hello?" and getting only silence in return.


    The snoring sound of the dispatcher comes through just as the 911 operator contacts a second dispatcher, and it becomes louder as that dispatcher talks the woman through the emergency and gets her address.

    Just after the panicked woman says, "Now he's all blue," the snore erupts again, and several more times as the second dispatcher speaks to her.

    NBCWashington.com describes part of the exchange:

    2nd Dispatcher:  "Put one hand on his forehand, the other hand underneath his neck and tilt his head back."

    Caller:  "Yes."

    Sleeping Dispatcher:  ((Snore))

    Caller:  "Uh huh."

    In the recording, the second dispatcher repeatedly asked if the woman’s husband was making the noise, according to NBCWashington.com.

    Montgomery County Assistant Fire Chief Scott Graham confirmed to the reporters that the sound was in fact coming from the original dispatcher.

    Watch US News videos on msnbc.com

    "The employee was immediately removed from the floor by his supervisor that night and placed on administrative leave with pay pending the inquiry,” Graham told NBCWashington.com.

    In spite of the sleeping employee, the ambulance dispatch was delayed only 30 to 38 seconds, Graham told msnbc.com.

    The man who was having trouble breathing was taken to a hospital and recovered, he said.

    Firefighters at the call center work a similar schedule to firefighters in the field in Montgomery county, Graham said — working 24 hours, which includes a six-hour rest period, followed by 48 hours off.

    Graham said the dispatcher who fell asleep was 17 hours into a 24-hour shift, or less than an hour from a rest when this incident occured.

    Most dispatchers around the country work 10- to 12-hour shifts, he said, but the shift adopted in Montgomery has helped attract and retain personnel who prefer the large blocks of time between shifts.

    This was the first time a dispatcher had fallen asleep on the job in his 24 years on the job, Graham told msnbc.com.

    "We handle 120,000 calls a year and this was an isolated incident," he said. "I’m not making light of it. It’s very embarrassing. But this is a great reminder to everyone in our department, we have to take care of each other, we have to be vigilant."

    The call center has been operating out of a temporary facility during the renovation of a permanent facility, which is being redesigned so that supervisors can see all the dispatchers who are working at any given time, Graham said.

    Follow Kari Huus on Facebook

    More content from msnbc.com and NBC News:

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    • Motorcycle deaths stay at same level despite overall safer roads
    • Video: 911 dispatcher caught snoring as woman pleads for help
    • Grandmother allegedly shoots grandson eight times
    • Could you be sued for texting with a driver? Experts say, 'maybe'

    Follow US News on msnbc.com on Twitter and Facebook

     

     

     

    131 comments

    Wow. 17 hours into a 24 hour shift? How could anyone be affective in emergency 911 if they're up for 24 hours? Can someone explain why a 911 respondent is to be affective if they're up for 24 hrs. straight?

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    Explore related topics: dispatch, washington-dc, 911, kari-huus

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